Refund Policy

At IDOOH.MY, we strive to provide our customers with the best service possible. Below is our return & refund policy to ensure a smooth experience for all our customers:

Refund Policy:

We understand that situations may arise where we are unable to fulfill our customers' orders. In the rare event that this occurs, resulting in a failure to display the ordered content, we will issue a full refund to the customer. This refund will be processed promptly upon verification of the issue.

Change of Mind/Cancellation:

Please note that we do not offer refunds for orders canceled due to a change of mind. Once an order is placed and confirmed, it cannot be canceled or refunded. We encourage our customers to carefully review their orders before finalizing the purchase to ensure satisfaction.

If you have any questions or concerns regarding our return policy or any aspect of your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your experience with IDOOH.MY is exceptional.

IDOOH.MY reserves the right to amend this Return & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. By making a purchase with IDOOH.MY, you acknowledge and agree to abide by the terms and conditions outlined in this Return & Refund Policy.

Thank you for choosing IDOOH.MY for your digital content needs.